Client Care Executive
Employer: Maritime Placements (Pvt) Ltd
Industry: Customer Service
Location: Sri Lanka
We are on the look-out for a competent Client Care Executive for our client which is a leading company that is based in Rajagiriya.
Job Responsibilities
Progressively engage and maintain strong customer relationships.
Efficiently Manage policies and oversee customer transactions while ensuring seamless communication.
Conduct and coordinate meetings with corporate clients, ensuring thorough follow-up.
Collaborating closely with the local and foreign technical teams throughout the quotation process until insurance cover confirmations are secured.
Uphold confidentiality standards among clients and the insurance companies.
Requirements
Degree or an equivalent qualification in Marketing or a relevant field (SLII/CII, SLIM, or CIM preferred)
Minimum of 2 years experience in the insurance industry for a similar role.
Experience related to the client management within international medical insurance will be an added advantage.
Excellent in English is a must with Sinhala is essential (Tamil being an added advantage)
Having a very good knowledge of MS office, CRM, ERP Systems and related tools.
Ability to build and nurture positive relationships with clients and local and foreign insurance providers.
Salary is negotiable and will commensurate with qualifications and experience to the right candidate.
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