Contact Center Associate
Employer: Maritime Placements (Pvt) Ltd
Industry: Management
Location: Sri Lanka
We are on the lookout for a Contact Center Associate for our client, a leading company in the automotive industry.
Requirements
Previous experience in Contact Center, Customer Service, Call Center, Front Office, or similar customer-facing role.
Excellent verbal and written communication skills in English is a definite requirement with Sinhala & Tamil
Strong interpersonal and listening skills.
Customer-oriented with a positive and professional attitude.
Ability to handle multiple customer interactions and work under pressure.
Good computer literacy.
Prior experience in the automotive industry will be an added advantage
Should be willing to work on roster (including weekends) basis
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