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Receptionist (Sri Lanka)


Employer: Hafele
Industry: Office Skills
Location: Sri Lanka

Receptionist

Company Profile

Established in 1923 in Nagold, Germany, Hafele is a leading international brand for furniture fittings, architectural hardware, Kitchen hardware and electronic locking systems. Halele’s worldwide penetration includes 39 subsidiaries across Europe, America, Asia, Australia and New Zealand and also owns one of the largest and most sophisticated global network of warehouses. The Hafele worldwide workforce is empowered by a base of 5600 employees and the group services over 150,000 customers across the globe through its extensive range of hardware products and a comprehensive logistics system.

Key Responsibilities:

• Serve visitors by greeting, welcoming, directing and coordinating with the team appropriately
• Answer, screen and forward any incoming phone calls while providing basic information when necessary
• Receive and sort daily mail/deliveries/couriers accordingly
• Maintain security by following procedures and controlling access (monitor logbook, monitor access into the office area)
• Responsible for answering and routing incoming and outgoing calls
• Responsible for coordinating incoming and outgoing mail

Requirements:

• One to two years of receptionist experience is required
• Excellent communication skills
• Maintaining a professional persona at all times
• Good knowledge of grammar, composition, spelling and punctuation
• Effective and efficient telephone, written and electronic communication skills
• Excellent customer service telephone skills
• Proficiency with PC’s and computer programs including Word and Excel
• Strong knowledge of general office procedures and office equipment

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