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IT Executives


Employer: Eight25 Media
Industry: IT Support and Networking
Location: Sri Lanka

Key Job Responsibilities:
– Determine users’ technical needs and provide them with appropriate solutions
– Install hardware, software and device drivers on standalone computers
– Install and configure computer networks including LAN and WAN
– Manage network configurations to ensure that all computers on a network can communicate effectively
– Test computers peripherals.hardware and software to ensure that they are working appropriately
– Upgrade software. patches and operating systems on a continuous basis Install and configure monitorS.keyboards and printers Troubleshoot hardware and software problems
– Act as a technical resource in order to assist users with resolving computer Issues
– Answer tickets and emalls pertaining to users’ computer problems
– Ensure that all computers are secured effectively by installing and updating antivirus software
– Setup and organize IPs appropriately
– Analyze network problems and manage preventative maintenance procedures
– Explain the role of network applications and equipment to the end-users
– Maintain documentation of technical maintenance procedures carried out

What are we looking for?
– Minimum 2 years of experience in a similar capacity
– CCNA / MCSE certifications will be added advantage
– Excellent troubleshooting skills
– Good interpersonal skills

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