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Customer Experience Consultant

Employer: Maritime Placements (Pvt) Ltd
Industry: Management
Location: Sri Lanka

We are on the lookout for a Customer Experience Consultant for our well reputed Client Company located in Colombo 02.

Job Duties
Builds strong and lasting relationships with customers and provides second to none customer service.
Responsibility for the end to end customer experience.
Engages in constructive problem resolution and provides solutions
Acts and communicates proactively to keep customers informed of any issues or changes
Addresses root causes and seeks continuous improvements; is constantly looking for ways to improve work processes
Works independently and assists the team in realizing goals and standards; shares knowledge and best

Key Requirements
Passed G.C.E. A/L or Following relevant qualification in Supply Chain Management / Logistics
Age below 35 years.
Minimum 01 year and above experience in similar capacity or Customer Service
Excellent written and verbal communication in English with Team working ability and customer services skills.
Young target oriented, energetic and dynamic personality with the ability to adapt in any condition.
Should reside within Colombo radius

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