Professional Services Consultant – Human Resources (Sri Lanka)
Employer: FreeBalance
Industry: Human Resources, Software Development
Location: Sri Lanka
Job Description;
To apply for this position, please send us your cover letter and resume.
As a Professional Services Consultant at FreeBalance you will have the opportunity to contribute to our on-going success by delivering quality and timely professional services during the roll out of our products and solutions to our customers and partners for all project deployments. Drawing upon your product/solutions expertise and knowledge, you will also provide support to the Support Services, Product Management, and Sales teams, to serve as a subject matter expert for functional analysis, specification development and support for bid submissions.
Main Responsibilities:
– Provide expertise and knowledge of civil service functional areas of expertise, with hands-on experience with FreeBalance products/solutions
– Manage customer expectations and advocate FreeBalance values
– Review and assemble government civil service management system legislation, policies operations and reporting requirements, all of which are necessary input to the business review and reengineering stage
– Conduct business requirements review with the client and prepare requirements analyses and system/configuration design related to required government accounting functions
– Configure and demonstrate the FreeBalance software/solution to the client, illustrating the mapping between the process to the technology
– Conduct acceptance testing of the configured FreeBalance software/system with the client
– Develop training material and deliver required product and user training courses, including ‘Train the Trainer’, to meet the client’s needs
– Use effective leadership skills to complete all phases of projects from inception through completion
– Ability to work effectively in a team environment and independently on projects
– Provide input to product management on functional matters and future product requirements based on feedback from the client
– Report progress on all assigned activity and deliverables to the Project Manager
– Work with the Project Manager and team to achieve all milestones in a timely manner and on budget
Education and Experience:
– Minimum University degree in Human Resources or a related field, with a minimum of ten (10) years of experience in HR software implementation
– Solid understanding of processes and procedures, particularly in the public sector
– Demonstrated experience in implementing and deploying software applications, gathering and documenting client’s requirements, particularly for the development and implementation of software applications
– Strong analytical skills and proven ability to identify and resolve problems
– Previous experience with ERP Systems
– Demonstrated experience working with customers resulting in a positive and ongoing relationship
– Professional demeanor to customer and colleagues
– Proven ability to deliver effective training programs will be considered an asset
– The successful candidate MUST be willing to travel and MUST read, write and speak English fluently
This is a full-time position based in the Asia region. Ability to travel internationally or relocate to another country in Asia.
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