Jobs In Sri Lanka

Employer: Wild Holidays (Pvt) Ltd.
Industry: Hospitality and Tourism
Location: Sri Lanka

Are you an “over the top” nature lover?

Wild holidays is an Eco, Adventure & Spiritual Tourism based company and managing Ella Jungle Resort, Ella Jungle Inn and Thotupola Lakeside all together 50 rooms. Thotupola Lakeside is purposely built as a corporate destination, which has Banquette Hall, Conference Hall and Private meeting room. Also it offers Day outings, wide range of activities and outdoor experiences.

We are looking for dynamic & enthusiastic professionals as Reservation Officers

• Analyze all guest and travel agent requirements through telephone, emails and booking engines and recommend suitable options for all customers and assist to confirm all reservations.
• Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.
• Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
• Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same.
• Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times.
• Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts.
• Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation software and provide update on everyday basis.

Send your CVs to [javascript protected email address]