Team Leader – Call Center (Colombo)
Employer: MPL Contractual Solutions (Pvt) Ltd
Industry: Marketing & PR, Telecommunications
Location: Colombo, Sri Lanka
We are on the look-out for a competent ‘Team Leader – Call Center’ for our reputed client, one of the Leading Automobile companies based in Colombo.
Candidate Profile:
– Male candidates below the age of 28 years
– Should be fluent in English Language & other language skills.
– With 1 ½ to 2 years work experience in similar field
– Salary will be around Rs 25,000/=
– Prefer candidates in and around Colombo 10 – 15, Wattala and Kelaniya.
Brief Job Descriptions:
· Overall Supervising the Call Centre
· Deal directly with customers by telephone
· Respond promptly to customer inquiries
· Handle and resolve customer complaints
· Record details of inquiries, comments and complaints
· Communicate and coordinate with internal departments
· Follow up on customer interactions
If you are the one we are looking for, kindly forward your resume along with a recent PP size photograph enclosed in your CV in word format.
(indicate ‘Team Leader – Call Center’ in the subject box of your e-mail)
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