Jobs In Sri Lanka

Employer: Renem
Industry: Customer Service, Textile and Manufacturing
Location: Sri Lanka

Renem is an executive search firm specializing in the search S staff recruitment of top-notch professionals at all levels across vast array of Technology/BPO/KPO companies.

Our client is a well reputed international conglomerate, located in Colombo looking for suitable candidates for following position to be based in Malaysia.

Assistant Manager-Customer Service (Merchandising)

Skills Required:

• Effective communication skills to work with team members and dents
• Very good organizational skills
• Excellent PR skills to handle customers under various circumstances

Qualifications:

• A Degree in Marketing or full professional qualifications in CIM

Experience:

• 4-5 years of relevant work experience preferable in merchandising background
• Experience in handling below activities:

O Coordinate with internal and external customers on order follow up and execution
O Manage customer complaint process
O Managing Sales Operations
O Formulate sample / small order requests and liaise with necessary plant innovation centre personnel to ensure that these are executed on time whilst keeping customer informed of status
O Monitor the performance of sales contracts and ensure minimal risks from company perspective
O Prepare required management information reports to monitor performance against targets set
O Develop & maintain appropriate systems to maintain sales & logistics details
O Prepare & circulate reports on sales performance as and when required by customers
O Follow-up and ensure timely collection of outstanding sales proceeds, adherence to stipulated credit policies and maintenance of sales terms / conditions with customers
O Assist to plan and execute a total marketing plan & strategies for the region and product categories
O Review the pricing for different products, customers and regions/countries on a regular manner and to ensure that an appropriate pricing strategy is adopted to capture market, stay competitive and to maximize product profitability
O Identify volume potentials of assigned markets and assist in developing sales strategies to ensure volume and margin fulfillment through a wide portfolio of customers.
O Identify market trends and obtain information related to competitor products, markets and strategies and liaise with R&D teams in devising the overall priorities related to product development and re-engineering initiatives.

Very Attractive remuneration package and other benefits for ideal candidate’s

If you see yourself suitable for above positions, you may forward your resume.

Please mention the post you have applied in the subject line of your email.

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