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Immediate Vacancy Manager Operations (Colombo)


Employer: Tenon Property Services Lanka Ltd.
Industry: Construction and Property, Management
Location: Colombo, Sri Lanka

Tenon Property Services Lanka Ltd is an Integrated Facilities Service Management Company. Tenon Group is one of the fastest growing groups in facilities management and it also has offices in Singapore, India, Saudi Arabia and London.

Immediate Vacancy Manager Operations – Colombo, Sri Lanka

Job Description:

• Streamline and synergize operations as per Organization requirement.
• Carry out Site Surveys and other related activities depending on BD leads and Client requirements
• Bring in Operations Management culture and key aspects of Operational Engineering (not technical but preferred) across all our Operations.
• Have strong local understanding and experience in recruitment and man management.
• Develop a strong ground level team through recruitment, training and deployment on site and regular monitoring of their performance
• Ensure that the Client Customer Service deliverables (SLA’s & PI’s where applicable) are met
• Generate all Corporate level and Site Level operational MIS and have the review of the same with the Client and internally on a Monthly Basis and as required.
• Generate a strong vendor base and manage the same
• Ensure that the Office premises are treated as a Client site and levels of cleanliness, hygiene, Engineering Services and basic amenities are in place.
• Work in close liaison with the Landlord for services provided by him for our Office premises
• Ensure high staff morale, trust and work ethics
• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
• Build and develop effective client / stakeholder relationships across multiple levels of the organization to ensure that expectations are met
• Be the key point of contact for Facilities in the Clients premises and carry out calendarized formal monthly meetings with MMR with the Client
• Ensure that the Payroll processing of the on-ground staff is done in line with the Contract cost sheet and all statutory compliances are met
• Ensure timely submission of invoices to the Client after checking the on-ground attendance and that the receivables are collected in a timely manner thereby ensuring that thee financial processes are followed
• Ensure set profitabilities are maintained and achieved. • Ensure expiry of contracts are well-monitored and re-connect with clients for renewals • Any other job as specified by your Management from time to time.

Requirement:

• Any Graduate / Post Graduate. Additional Facility Management qualification would be an added bonus.
• At least 6 years of relevant experience in Facility Management (Soft Services)

Competencies:

• Core knowledge of Colombo market and recruitment hubs related to the FM field
• Understanding of Facility Management requirements and trends.
• Presentation and Man Management Skills
• Problem Solving Techniques and Methodology strongly developed on individual problems
• Compliance and Audit knowledge
• Team Development and Motivation Skills
• Key Account Management
• Hands-on knowledge of basic computer skills like MS Word, Excel, Power point, Outlook etc.

An Attractive remuneration package together with a challenging work environment is on offer to the right candidate.

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