Jobs In Sri Lanka

Employer:
Industry: Customer Service, Engineering, Management, Marketing & PR, Transport and Logistics
Location: Colombo, Sri Lanka

A leading Autocare company in Colombo is looking for a Manager to develop and maintain a diverse team at our service
center to insure outstanding customer service. The person should be ”hands-on” in the operation ensuring that the
employees are properly trained/coached and that our customers are satisfied with all of the services they have received.

Applicants must have a passion for customer service and team leadership with high energy and personal accountability
and should be a natural leader who continuously challenges others for ’’excellence in execution” towards the goal.

Key Focus Areas:

1. Increasing customer satisfaction
2. Increasing bottom line revenue
3. Maintaining a results driven crew

Position Requirements:

– Retail sales and management experience: 3 years
– Supervisory and training experience: 3 years (preferred)
– Operations management: 3 years
– Demonstrated mechanical ability
– Valid Driver’s License

Qualities and Abilities

– Must have a proactive safety attitude.
– Are naturally able to multi-task.
– Enjoys meeting and greeting customers and explaining how we can help them to take care of their vehicle’s
appearance and condition.
– Must conduct oneself in a consistently positive, good team player, professional manner of high integrity and
honesty as a member of the Speed Autocare Management Team.
– Must be able to learn our business from the ground up by performing all line production and customer service positions.
– Must be able to read, interpret, and apply policies and procedures from written material including operations and maintenance manuals.
– Must become cross-trained in all Express and Full Service Detail processes, practices, and quality control.
– Must have the ability to learn basic preventative and repair maintenance procedures on industrial auto care
equipment.
– Must be able to learn to run the auto care operation to meet established goals regarding labor management and
sales goals.
– Requires the ability to drive many different types of vehicles and maintain a valid License.
– Must be able to promote auto care services to customers and the community, and promote Auto care for
employment and career opportunities to peers and the community.

Send your CVs to [javascript protected email address]