IT Executive (Colombo)
Employer: Eight25Media (Pvt) Ltd
Industry: IT Support and Networking
Location: Colombo, Sri Lanka
Key Job Responsibilities
– Determine users’ technical needs and provide them with appropriate solutions
– Install hardware, software and device drivers on standalone computers
– Install and configure computer networks including LAN and WAN
– Manage network configurations to ensure that ail computers on a network can
communicate effectively
– Test computers peripherals, hardware and software to ensure that they are working appropriately
– Upgrade software, patches and operating systems on a continuous basis
– Install and configure monitors, keyboards and printers
– Troubleshoot hardware and software problems
– Act as a technical resource in order to assist users with resolving computer issues
– Answer tickets and emails pertaining to users’ computer problems
– Ensure that all computers are secured effectively by installing and updating antivirus software
– Setup and organize IPs appropriately
– Analyse network problems and manage preventative maintenance procedures
– Explain the role of network applications and equipment to the end users
– Maintain documentation of technical maintenance procedures carried out
What are we looking for?
– Minimum 2 years of experience in similar capacity
– Excellent troubleshooting skills
– Good interpersonal skills
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