Front Desk Administrator
Employer: The Spice Trail
Industry: Management
Location: Sri Lanka
Primary Duties:
• Handles reservation requests, check ins, check outs and guest requests whenever possible.
• Assists in service operations for F&B and Retail departments as needs arise.
• Can communicate in English with guests on email, phone and in person.
• Can use hotel management software, point of sale software and spreadsheets.
• Responsible for credit card settlements, check cashing, and petty cash handling. • Coordinates room status updates with the housekeeping department.
• Min. 2 years experience in hotel operations.
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