Customer Care Representative (Colombo 03)
Employer: Customer Care Representative
Industry: Customer Service
Location: Colombo, Sri Lanka
Vacancy: Customer Care Representative
Preferences: School Leavers with excellent English skills seeking a start-up job opportunity
Responsibilities/Tasks:
• Handling customer order placement calls, complaints and running feedback surveys
• Noting down and dispatching orders via Phone, SMS or Email
Qualifications:
• Must be fluent in English
• Be able to follow instructions
• Have a good knowledge of Microsoft Office Software
• Be familiar with the workings of the internet
• Ability to grasp new information fast
• Work easily under pressure
• Be flexible to work during the day and/or night
• Have a friendly disposition when engaging customers
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