System Support Engineer – Level 3 (Colombo)
Employer: Involve 360 (Pvt) Ltd
Industry: IT Support and Networking
Location: Colombo, Sri Lanka
We are British Information Technology Solutions provider looking for exceptional staff to join our rapidly growing technical team based t our global service delivery center in Colombo.
The Role:-
You will be working as part of the infrastructure support team providing remote technical support for our European customer base.
This position requires enthusiasm, dedication and excellent customer service and negotiation skills.
If you believe yourself to be a dynamic, tech savvy individual who cherishes the opportunity for rapid growth and diverse technical exposure, come join us.
What You Need to Have:
– Minimum 4 years experience in systems administration and deployment
– Excellent communication skills in both spoken and
written English
– Extensive knowledge and experience in MS Windows Server Platform (2003/2008, SBS Server).
– Extensive knowledge and experience in MS Exchange 2003/2007/2010 platform.
– Excellent troubleshooting skills.
– In depth knowledge in TCP/IP, DNS, DHCP, IIS, ISA, MS Active Directory, Group policies, Cisco device configuration and troubleshooting
– Knowledge in open source technologies, Antivirus products, Databack up and recovery technologies, Blackberry Services.
– Willingness to learn new technologies.
– Excellent communication and customer service skills.
– Willingness and able to work in a 24X7 rotating roster.
What you need to have:
– B.Sc/Diploma in Information Technology
– MCSE/MCITP/CCNA certification
The Opportunity:
– TO work with a highly motivated and technically proficient service delivery.team across Sri Lanka and united Kingdom.
– An attractive remuneration package.
– Be part of a growing team and make a real impact on meeting the organizational service objects.
If you have previously applied please do not apply again.
Please do not apply again.
Please include “Level 3 System Support Engineer: in the email subject line and email your resume with
details of two non-related referees.
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