Hotel Vacancies (Colombo 04)
Employer: Pearl Group Of Hotels
Industry: Hospitality and Tourism, Management, Office Skills
Location: Colombo, Sri Lanka
Urgent Employment
We are a BOI approved star class hotel and we invite a capable and dynamic individual to join our team and take the company even to greater heights
Front Office Executive – Male
As a Front Office Executive you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience whereby your role will include key responsibilities such as:
Your responsibilities will be:
• Maintain an up to data Knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information. • Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction.
• Handle guest complaints and assist in maintaining smooth relationships between management and guests by resolving problems arising from guest complaints and attending to their requests or queries with dispatch immediately.
• Responsible for an efficient, clean, safe and hygienic upholding of all front office areas.
• Organize and implement all admin needs in your department
Assistant Restaurant Manager – Male
Your responsibilities will be:
• Managing the day to day operations of the restaurant and room service for the breakfast, lunch and dinner. Direct the day to day operations of the bar.
• All administrative functions and supervision of operations of all F&B Outlet and Restaurant/Bar.
• Handle guest comments and complaints and ensure guest satisfaction.
• Interact effectively with support departments within the organization.
Remuneration:
Negotiable and in par with industry standards to commensurate with the experience and qualifications.
The ideal candidate should have a minimum of 1 – 2 years of experience in the relevant position for Receptionist.
The ideal candidate should have a minimum of 3 – 5 years of experience in the relevant position for Assistant Restaurant Manager.
If you meet the above requirements and welcome the challenge of working in-group of companies, please apply with comprehensive CV via email.
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