Senior Call Centre Executive (3 Positions) (Sri Lanka)
Employer: Talent Search Global (Pvt) Ltd
Industry: Marketing & PR, Telecommunications
Location: Sri Lanka
Talent Search Global (Pvt) Ltd, a Fast growing Executive Search 82 Head hunting company.
We are searching For real TALENTS For leading MNC’s 82 Blue chip companies.
Senior Call Centre Executive (3 Positions)
– Handling outbound clients, and attending phone calls of the customers
– Anticipating problems and needs of the customers
– Should be able to maintain the balance in between a customer’s requirements and business
– Must be aware of sales and marketing techniques
– Able to handle calls in a pressure environment
– Be able to maintain confidentiality of the valuable information
– Should be capable of handling issues and complaints with providing solutions to the customers
– Should be Fully aware of information related to the product or services of the organization
– Possesses good efficiency in the transaction processing
– Good interpersonal skills
– Excellent in English Speaking and Writing
Basic Salary — 40,000 to 50,000 ( Depend on the profile )
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