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Senior Contact Center Associates // Contact Center Associates (Colombo)


Employer: Continental Insurance Lanka Limited
Industry: Insurance
Location: Colombo, Sri Lanka

“The future is yours. Start today to make it exactly how you want it to be, with this ideal stepping-stone for a rewarding career in Insurance”

At Continental Insurance, we know that it takes more than mere ability, experience and qualifications to make a team great. That is why, in our quest to become the No. 1 Insurance provider in Sri Lanka, we only recruit personnel who can offer world-class levels of service excellence and unmatched professionalism. If you possess the star qualities we seek, this just might be your chance to join Continental Insurance, the dynamic new power in the insurance industry.

Senior Contact Center Associates // Contact Center Associates

The Job:

►► Handling customer queries and providing customer support
►► Providing assistance to customers over the telephone
►► Coordination with the engineering staff, for efficient site inspections
►► Providing information to customer on latest developments, products, service offerings and Company promotions Conducting phone surveys and collecting customer feedback

The Person:

►► A young dynamic, friendly and energetic individual wills a flair for customer care
►► Should be below 25 years of age
►► G.C.E. O/L Qualification
►► Willing to work on shift basis
►► Computer literacy with a sound knowledge of MS Office II Prior experience in a call center would be an added career advantage
►► Should be able to speak fluently in English and Sinhala or English and Tamil

Continental Insurance is an equal opportunity employer and invites applications from all suitably qualified individuals to join our team.

An attractive remuneration package on par with qualifications and experience will be offered to selected candidates, including recompense for working extended hours (the Company will provide OT & transportation during evening shifts, in addition to the basic salary).

Please send your CVs, with the names and contact details of two non related referees, to the given address within 7 working days of this advertisement.

Please state the position applied for as the subject of the e-mail.

Please note that only short listed candidates will be called for interviews.

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