Assistant Manager – Service Admin (Colombo 04)
Employer: Samsung India Electronics Pvt Ltd
Industry: Customer Service, Management
Location: Colombo, Sri Lanka
Samsung for over 70 years has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscrapers and plant construction, petrochemicals, fashion, medicine, finance, hotels and more. Our flagship company, Samsung Electronics, leads the global market in high-tech electronics manufacturing and digital media.
In the view of strengthening our presence in the Sri Lankan market to better serve our customers,we are calling for energetic, outgoing and dynamic people who possess the need to excel in their careers.
Assistant Manager – Service Admin
Responsibilities
– Warranty claim Reconciliation
– In warranty spares recovery from Service centres and Scraping
– DOA Sets Reconciliation and scraping
– ROI working of Service Centre
– Compliance as per local government guidelines
– Do timely Audits as per Ho guidelines.
– Verifying abnormal calls
– Agreements renewal with Service Centre
Requirements:
– BE /B.Tech- Electronics / Mechanical or Diploma
– 7-10 Years of field experience in Service Admin
– Excellent command in both spoken and written English
– Required skill(s): MS Office, Excel, PowerPoint
Attractive remuneration and benefit packages will be offered to successful candidate. Interested candidates are invited to send the CVs, clearly indicting the position applied for on the subject line of emails.
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