Support / QA Engineers (Colombo)
Employer: SimCentric Technologies
Industry: Customer Service, Software Development
Location: Colombo, Sri Lanka
SimCentric Technologies (Private) Ltd. is an Australian owned BOI approved Research & Development Company focused on advanced computational and machine learning techniques to provide realistic, 3-dimensional and interactive training software for real-world simulations. (www.simct.com)
Support / QA Engineers
We are seeking a self-motivated, enthusiastic and energetic personality for Support/QA Engineer role.
The Support / QA Engineer will support our software products in a multivendor environment, working directly with our customers and partners. Work with highly knowledgeable group of customers and as an escalation point for Product Development teams within the organization. Troubleshoot complicated software issues, replicate customer environments in the organization. Manage critical customer issues and facilitate communication between customers, escalation, and engineering teams. Be a customer advocate for timely resolution of issues and for problem reproduction and escalation. Help improve processes and tools.
Essential Skills:
– Bachelor’s Degree in Computer Science / Software or equivalent professional
qualification
– Excellent command in written and spoken English
– Ability to co-ordinate technical queries within and outside the Company
– Working knowledge of at least one programming language
Highly Desirable:
– Basic C++ and Java coding skills
– Experience working with foreign clients
All positions are based in Colombo. A competitive remuneration package will be offered with an opportunity to work on varied and exciting projects, and the potential to advance with our growing company.
If interested please email your resume with two non-related referees, stating the post you are applying for in the subject line.
We regret that only shortlisted candidates will be notified.
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