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Senior ICT Engineer – Service Operations // System Engineer – Service Operations (Sri Lanka)


Employer: Renem
Industry: Engineering, IT Support and Networking
Location: Sri Lanka

Renem is an executive search firm specializing in the search & staff recruitment of top-notch professionals at all levels across vast array of Technology /BPO/KPO/Manufacturing companies.

Our client is a well reputed international IT company located in Colombo, looking for suitable candidates for following positions.

Senior ICT Engineer – Service Operations

Skills Required:

* Excellent written and verbal communications skills
* Excellent customer service focus and skills both on the phone and in person
* Problem Solving ability with ability to Identify complex problems
* Ability to work under pressure
* Strong customer orientation

Qualifications:

* Bachelors degree in Computer systems or Networking from a recognized University Experience
* 3-4 years of experience in windows server environment o Microsoft certifications (MCP/MCSA/MCTS)
* Hand on experience in 365 administrations
* Knowledge of software deployment, remote desktop and service desk system o Experience in installing, configuring, and managing multiple LANNVAN network technologies

System Engineer – Service Operations

Skills Required:

* Excellent customer service focus and skills
* Problem Solving ability with ability to Identify complex problems
* Ability to work under pressure o Strong customer orientation

Qualifications:

* Bachelors degree in Science or Engineering from a recognized University Experience
* 4-5 years of experience in supporting enterprise scale systems
* Experience in Microsoft server operating systems and services including AD, DNS, DHCP, RDP, IIS, W o Experience in installing, configuring, and managing multiple LAW/WAN network technologies (switches, routers and firewalls)
* Experience in Office 365 administration
* Experience in disaster recovery planning, high-availability, backup, recovery and continuity solutions Systems operations monitoring, alerting and remediation
* Experience in Administrative scripting and automation

Very Attractive remuneration package and other benefits for ideal candidate/s

If you see yourself suitable for above positions, you may forward your resume to

Please mention the post you have applied in the subject line of your email.

\www.renem.lk

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