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IT Executive (Sri Lanka)

Employer: Micronet Global Services (Pvt) Ltd
Industry: IT Support and Networking
Location: Sri Lanka

Key Responsibilities
– Coordinate with Parent Bank support team and/or external vendors and/or service providers for application support and hardware support as required
– Deploy and maintain local servers — Operating system and hardware support
– Deploy and maintain network equipment —Switch, Firewall and routers etc
– Manage new computer setup and other IT requirements for new staff
– IT Purchasing – Establish, review, process quotes, and raise purchase order as per DFP guidelines
– Responsible for maintenance and control of IT Hardware inventory and application licenses.
– Interact with IT service providers at operational level for any connectivity troubleshooting support required.
– Perform and monitor daily backups and offsite tape storage
– Maintain and troubleshoot phone system, voice recording system in accordance with policies and processes
– Perform other duties and special projects as assigned from time to time

– Degree/diploma in IT or Computer Science
– Age below 32
– First level support knowledge in windows operating system, file and proxy servers tape drives and printers
– Knowledge of banking products and services 4 Excellent troubleshooting and analytical skills
– Excellent interpersonal skills 4 Ability to provide prompt and courteous service to both internal/external customers

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