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Network Support Executive (Sri Lanka)


Employer: Maritime Placements (Pvt) Ltd
Industry: IT Support and Networking
Location: Sri Lanka

We are on the lookout for Network Support Executive for our well reputed client company located in Sri Lanka.

Salary: Rs. 30,000/=

Job Description:

– Assist IT Manager in installations and configuration
– In the event of failures and malfunctioning of Servers, Desktops, Printers and Network Equipments, liaise with the vendors to ensure the recovery as per Service Level Agreements.
– Co‐ordinate with preferred vendors for non warranty issue resolution.
– Assist users in day to day PC usage – MS Office, Printing, Scanning, Internet & E‐mail related issues.
– Take periodic back‐up of user data as per instructions from Manager IT.
– Perform any other work related to IT as instructed by Manager IT.
– Ensure the tapes are rotated and the backup runs successfully on a daily basis.
– Ensure all network printers and stand alone printers are in good working order.
– Ensure all LAN and WAN equipments are in working order.
– Maintain the list of all IT inventory with their date of purchase / date of warranty expiry, their respective vendors and users.
– Install / Uninstall specific desktop application as per user requests.
– Attend the Help Desk tickets raised by users and close them within the stipulated time frame.
– Liaise with IT Help / IT Help Desk to resolve issues which cannot be resolved locally.

Essential:

– Communication skills (English), spoken and written
– Basic knowledge of the IT infrastructure including network, application, systems and operational support
– Technical expertise in: Help Desk systems, Existing local developments,Intel-based workstation and Server Operating Systems (Windows 7,8 and Windows Server 2008/2010),Desktop applications support (Microsoft Office 2010, Office 2013, Outlook, Visio, etc.)
– Internet technologies
– Windows Operating Systems for desktop solutions
– Previous experience in similar industry or other organizations as a supporting person
– Diploma in Information Services (or equivalent)
– Preferably between 20 & 22 but not more than 25 years of age.
– Prefebly from Kurunegala Area.

If you are the one we are seeking, kindly forward your resume in word format.


Send your CVs to [javascript protected email address]